Avansic is Hiring - Project/Case Manager
11-02-2012, Avansic - Corporate
Avansic is hiring!

Project/Case Manager
Company: Avansic, Inc.
Status: Full Time
Location: Tulsa, OK
Occupation: E-discovery data processing and production
Salary: $45-50K
Education level: Bachelor's Degree

Job Description:
Case Managers are the primary contact with clients (attorneys) from the point of case initiation until case closure. Case Managers handle contracts, develop project specifications with clients, create work orders for those specifications for the laboratory, continue client contact throughout the project and perform quality control checks to ensure results are appropriate for the client.

Some work is performed according to established procedures but independent problem solving and troubleshooting is frequently necessary. Case Managers are frequently required to consult strategies for a particular e-discovery project.

Ideal candidate has project management experience with a strong background in customer relations. Experience with time-sensitive problem solving in the technology field is preferred. Applicants must be self-starters and expect to work in an environment with minimal supervision. Applicant should be very methodical and organized, able to multi-task, handle several simultaneous projects, and operate under strict time constraints. This position requires significant customer interaction. Also requires the appropriate handling of highly sensitive and confidential materials and topics without disclosure. Applicant must be able to obtain a private investigator license. Position may include after-hours and weekend work.

Primary Activities include, but are not limited to:
Handle contracts and develop project specifications in conjunction with the client
Creation of work orders and change orders throughout the project
Quality control of all productions before they are released to the client
Ensure quality of results delivered to client
2-5 years experience in customer service
2-5 years experience in project management
Strong organizational and time management skills
Knowledge of the litigation process is preferred but not required
Technology background preferred

Send resumes to Beth.Downing@Avansic.com.